REFUND & CANCELLATION POLICY – EASEAIRFARES(Flights & Travel Services | United States | Texas)
Easeairfares.com operates as an online travel booking intermediary. This Refund & Cancellation Policy explains how cancellations, changes, refunds, and related requests are handled for bookings made through the Easeairfares platform.
This Policy must be read together with:
- Easeairfares Terms & Conditions
- Airline Fare Rules & Contract of Carriage
- Low Fare Policy
- Cryptocurrency Payment Policy (if applicable)
- Taxes & Fees Policy
By completing a booking on EaseAirfares.com, you acknowledge and agree to this Policy.
- ROLE OF EASEAIRFARES (IMPORTANT)
Easeairfares does not operate airlines and does not control airline refund decisions.
All refunds, cancellations, changes, and no-show outcomes are governed primarily by:
- Airline fare rules
- Airline Contract of Carriage
- Applicable government regulations
Easeirfares role is limited to facilitating requests and coordinating with airlines or service providers.
Terms and Condition
- TICKET TYPES & REFUND ELIGIBILITY
2.1 Refundable Tickets
- Eligible for refund as per airline rules.
- Airline cancellation penalties, fare differences, and Easeairfares service fees may apply.
- The refund amount is determined by the airline after deductions.
2.2 Non-Refundable Tickets
- Most promotional, discounted, Basic, Saver, or Lite fares are non-refundable.
- In such cases:
- Only refundable government taxes (if permitted by the airline) may be returned.
- Easeairfares service fees are non-refundable.
2.3 Partially Used Tickets
- Refund eligibility depends on airline fare rules.
- Airlines may deny refunds or significantly reduce the refundable amount.
- CUSTOMER-INITIATED CANCELLATIONS
3.1 How to Cancel
- Cancellations must be requested through:
- Easeairfares customer support, or
- The airline (where applicable).
3.2 Cancellation Charges
The following may apply:
- Airline cancellation penalty
- Fare difference (if reissued)
- Easeairfares service or processing fees
- Non-refundable taxes or surcharges
3.3 Timing Matters
- Cancellations requested after departure are usually treated as no-shows.
- Some tickets cannot be cancelled once issued.
- NO-SHOW POLICY
A No-Show occurs when a passenger:
- Fails to check in on time
- Fails to board the flight
- Misses departure without cancelling in advance
Consequences:
- Tickets are typically fully forfeited
- Refunds are usually not permitted
- Airlines may cancel remaining or return segments automatically
Easeairfares has no authority to reverse no-show decisions
Terms and Condition
- FLIGHT CHANGES & REISSUES
- Changes are subject to airline fare rules.
- Additional costs may include:
- Airline change fee
- Fare difference
- EaseAirfares service fee
- Many discounted fares do not allow changes under any circumstances.
- AIRLINE-INITIATED CANCELLATIONS OR SCHEDULE CHANGES
If an airline:
- Cancels a flight
- Makes a significant schedule change
- Changes the routing or aircraft
Then:
- The airline determines refund, rebooking, or credit eligibility.
- Easeairfares may assist with coordination only.
- Compensation (if any) is governed by airline policy and applicable law.
Easeairfares is not responsible for airline operational decisions
Terms and Condition
- REFUND PROCESSING TIMELINES
Refunds are processed only after airline authorisation.
Typical timelines:
- Credit/Debit Cards: 7–21 business days
- Wallets / Bank Transfers / Crypto: As per payment provider timelines
Easeairfares is not responsible for delays caused by:
- Airlines
- Banks
- Payment gateways
- Blockchain confirmations (for crypto payments)
- SERVICE FEES (VERY IMPORTANT)
- Easeairfares service, booking, and convenience fees are non-refundable, unless explicitly stated otherwise.
- This applies even if the airline fare itself is refundable.
This is consistent with:
- Terms & Conditions
- Low Fare Policy
- Taxes & Fees Policy
- TAXES & ANCILLARY SERVICES
9.1 Taxes
- Refund of government taxes depends on airline rules.
- Some taxes are non-refundable once collected.
9.2 Ancillary Services
Add-ons such as:
- Seat selection
- Baggage
- Meals
- Priority boarding
- Insurance
Are generally:
- Non-refundable
- Governed by airline or third-party provider terms
Baggage Policy
- CRYPTOCURRENCY PAYMENTS (SPECIAL RULES)
If payment was made using cryptocurrency:
- Transactions are irreversible
- Refunds (if approved) may be issued:
- In cryptocurrency, or
- In U.S. Dollars, at Easeairfares discretion
- Exchange rate differences, gas fees, and processor fees are non-refundable
- Refund value may differ due to market volatility
Cryptocurrency Payment Policy
- INCORRECT PASSENGER DETAILS
Tickets issued with:
- Incorrect names
- Wrong dates
- Incorrect routes
Maybe:
- Non-refundable
- Treated as cancellation and reissue
Passengers are responsible for verifying details before payment.
- SPECIAL CIRCUMSTANCES & WAIVERS
Refunds due to:
- Medical emergencies
- Natural disasters
- Government restrictions
- Airline strikes
Are subject to:
- Airline discretion
- Documentation requirements
- Applicable laws
Easeairfares does not guarantee waivers.
- CHARGEBACKS & DISPUTES
- Customers should contact Easeairfares before initiating chargebacks.
- Unauthorised or fraudulent chargebacks may result in:
- Account restriction
- Booking suspension
- Legal action where applicable
- LIMITATION OF LIABILITY
To the maximum extent permitted by Texas and U.S. law:
- Easeairfares is not liable for airline refund decisions.
- Easeairfares is not responsible for indirect or consequential losses.
- Maximum liability (if any) is limited to EaseAirfares service fees charged for the booking.
Terms and Condition
- LIMITATION OF LIABILITY
To the maximum extent permitted by Texas and U.S. law:
- Easeairfares is not liable for airline refund decisions.
- Easeairfares is not responsible for indirect or consequential losses.
- Maximum liability (if any) is limited to EaseAirfares service fees charged for the booking.
Terms and Condition
- GOVERNING LAW & JURISDICTION
This Policy is governed by the laws of the State of Texas, United States.
Any disputes shall be subject to the exclusive jurisdiction of Texas courts.
